Cancellation policy, Terms & Conditions
All our paragliding courses, tours or holidays have a limited number of places available.
When you book online, we will hold your reservation, but your place won't be assured until you make a deposit.
You can make the deposit online on our website, whenever you want.
We are a small business, so cancellations can have a big impact on us, especially if we have turned away potential costumers in favor of someone who has already booked and who then cancels.
When you make your booking you are entering into an agreement with us. Please note the cancellation policy before committing to a reservation. All requests for cancellations must be received in writing by email firstname.lastname@example.org
We will acknowledge receipt of your cancellation by return. Please do not consider your booking canceled until you receive our confirmation.
The appropriate cancellation charge will apply based on the price of your paragliding course/trip.
You may cancel any reservation without penalty 30 days prior to your arrival date. If you have paid a deposit by credit card, we will refund the deposit to the same card. If you paid the deposit by PayPal, we will refund you the full amount, minus the 3,5% fee that PayPal charged us.
If you cancel your reservation within 30 days before your arrival date, or in the case of no-show, we will charge 200 euros of deposit.
Please make sure you meet the requirements to enroll in any of our courses or guided tours. Please read this information on each product page.
Once you have paid the total price of the course or the guided trip, and it has begun, we will not refund the money for any reason of abandonment, voluntarily or involuntarily, on your part.
By accessing and using the booking online process on the site, you agree to the cancellation policy, terms and conditions.
Malaga Airpot shuttle, terms & conditions
We provide a free airport transfer to/from the Malaga airport (we do not have a shuttle service to any other airport). We require a minimum of 3 people to run the shuttle.
The shuttle only runs on the set travel dates (Saturdays).
The shuttle departs at 13:00 h. We can wait for 15 minutes only. Please keep this in mind when you buy your flight tickets.
Meeting point: Once you have collected your luggage, go to the Terminal 1, Arrivals. The meeting point is outside the building in front of the Gambrinus Bar. Please wait until the driver contacts you.
Please, once you are boarding your flight send an email to email@example.com or a telephone SMS to +34 615 37 2554 in order to confirm your shuttle in the airport.
If your flight is delayed, please send an email to firstname.lastname@example.org or a telephone SMS to +34 615 37 2554
ZERO GRAVITY PARAPENTE S.L. Av. de la Constitución, 44. 11680 Algodonales – Spain CIF: B91828186