We are a small business, so cancellations can have a big impact on us, especially if we have turned away potential costumers in favour of someone who has already booked and who then cancels.
When you make your booking you are entering into an agreement with us. Please note the cancellation policy before committing to a reservation. All requests for cancellations must be received in writing by email firstname.lastname@example.org
We will acknowledge receipt of your cancellation by return. Please do not consider your booking cancelled until you receive our confirmation.
The appropriate cancellation charge will apply based on the price of your paragliding course/trip.
You may cancel any reservation without penalty 30 days prior to your arrival date. If you have paid a deposit by credit card, we will refund the deposit to the same card. If you paid the full price by PayPal, we will refund you the full amount, minus the 3,5% fee that PayPal charged us.
If you cancel your reservation within 30 days before your arrival date, or in case of no-show, we will charge 200 euros of deposit.
Please make sure you meet the requirements to enroll in any of our courses or guided tours. Please read this information on each product page.
Once you have paid the total price of the course or the guided trip, and it has begun, we will not refund the money for any reason of abandonment, voluntarily or involuntarily, on your part.
By accessing and using the booking on-line process in the site, you agree to the cancellation policy, terms and conditions.
ZERO GRAVITY PARAPENTE S.L. Av. de la Constitución, 44. 11680 Algodonales – Spain CIF: B91828186